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Game UI unresponsive

Started by Nisengo, May 05, 2016, 09:43:47 AM

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Nisengo

Hello,

since a while I've had the problem that when I start CW on my PC specifically, the UI doesn't respond to any mouse input.

I posted on the Steam community about this and was told that I should upload a log file here.

Some info on my PC:

Linux Mint 17.3 Rosa.

running regular non-beta Steam.

Steam overlay is enabled, though I have tried with it disabled as well.. no change.

tried switching to version208, that too didn't make a difference.

My PC is getting on in years but is certainly not yet ancient, running a Phenom II hexa-core, 16GB RAM and has a NVIDIA GF770GTX.

I've attached the player.log file so that the devs may figure out what's going on.
I can only speculate given my very limited unity experience but it might have problems finding correct directories for settings?

Anyways,
thank you!

knucracker

The log is full of messages related to audio.  It seems you are running Pulse Audio from the logs (which is good... it is necessary after the 2.08 version of the game).  Do you have more than one sound card/device in the machine.  If so, you might be able to mess around with pavucontrol.

Basically, all I'm doing is googling around for terms line Unity3d, audio, linux mint, etc....

Nisengo

#2
I am running pulseaudio yes. I did have three sound cards: one of which broke down a week ago and I removed from the system.

The remaining two are the inbuilt audio driver on the MB and an USB headset with it's own amp built in.

I haven't tried messing with sinks, so I'll give that a go, thanks :3

[edit]
Okay I tried changing the sink for the game to my headset and back to the builtin audio chip and it doesn't do anything for the UI responsiveness. That includes restarting the game between changes
[/edit]

knucracker

As another sanity check, make sure the user you run the game as has read/write access to /home/joy/Documents.  I see an exception about that in the log as well.  You already have a Documents directory, but the game will try to create a subdir there for game saves and such.

Audio wise the log is basically indicating that the game can't initialize the audio subsystem.  Do you hear any sound coming at any point after you start the game (knuckle cracks, menu music, etc.)? 

The reason this interferes with the mouse is because the mouse over and mouse down actions try to play sounds (on the main menu) and the game is throwing exceptions trying to play those sounds... which in turn causes the action to never finish.

The sound card being removed is probably a good area of investigation.  You might also have slightly different results between the latest version of the game and version 2.08.  Unity added a dependency on pulse audio in the more recent engines.  So if you switch back and forth between the versions of the game (make sure you restart steam and you see the correct version number on the game's main menu) you might get different results.... maybe.  Depends on how low level the problem is with the audio initialization.

Nisengo

Provided that I have the regular output selected, I do get the "crack" sound that plays when the logo appears.

The UI itself however doesn't play any sounds. No music in the menu either.

I'll try another round of full reverting to 208 with bells and whistles :)

knucracker

That's interesting...  might hint that it has something to do with the size or complexity of the sounds.  When the game fully loads it tries to play background music and load a bunch more sounds and such.  So the amount of sound activity and the parallel sounds playing all significantly increases after that single initial crack sound.

Are you new with the game or have you had it for a while and the problems only appeared recently (probably around the time of the audio problems if you have had the game a while I imagine).

Nisengo

Hmm apparently my latest response didn't save properly. But here we go again.

Since I'm a YT-er and streamer I use the multiple sound cards as recording aids, for mixing and such. So I do have a few settings in my system to make this work a bit better.

I did the reverting dance and I noticed that while the current version opens a stream in pavucontrol, the old version doesn't. 208 doesn't make any sound whatsoever, stable does, but only the "crack" noise is played.

I've had the game for a good 6 months or so, and the audio issues happened early this year, I'd say january. The sound card didn't break until halfway through april so I doubt that they're related.

knucracker

Send me a pm here on the forums and we will try the non steam version to see if that makes any difference.

Tommy

i had the same problem at first, and i went to 'this computer\Documents and trid to enter the Creeperworld3 folder as administrator, and then it worked.
i've had similar problems with a few other games recently, and that has worked so far... might be worth checking