Knuckle Cracker

Knuckle Cracker => Support => Topic started by: MABsharpshot on June 18, 2011, 03:22:37 PM

Title: Computer nailed by virus, lost CW
Post by: MABsharpshot on June 18, 2011, 03:22:37 PM
First: I see the topic about emailing them, but i wasnt the one to buy it, and i cannot contact the person that did so think before you post!

I had a computer that got nailed by a virus, it deleted absolutely everything on the computer, i cant redownload it and the friend who bought it for me from one of the Online games i play has long since quit playing that game, so i cannot contact him for the download link. I have several posts here from a long time ago when i attempted(and failed terribly) at creating a map(or maps, cant remember). I was wondering where i could contact someone to get a new copy of the game, or if they will even do that. I simply cannot afford another copy, as little as it costs every cent is hard to come by in my area. Thank you for any tips/help to getting my copy back.
Title: Re: Computer nailed by virus, lost CW
Post by: thepenguin on June 18, 2011, 03:52:30 PM
Quote from: MABsharpshot on June 18, 2011, 03:22:37 PM
First: I see the topic about emailing them, but i wasnt the one to buy it, and i cannot contact the person that did so think before you post!

I had a computer that got nailed by a virus, it deleted absolutely everything on the computer, i cant redownload it and the friend who bought it for me from one of the Online games i play has long since quit playing that game, so i cannot contact him for the download link. I have several posts here from a long time ago when i attempted(and failed terribly) at creating a map(or maps, cant remember). I was wondering where i could contact someone to get a new copy of the game, or if they will even do that. I simply cannot afford another copy, as little as it costs every cent is hard to come by in my area. Thank you for any tips/help to getting my copy back.

if you still have your key (or other way of proving you bought the game (maybe the name of the person who bought it for you?)), send it to knucklecracker

if you don't have that, sorry, there's nothing you can do about it
Title: Re: Computer nailed by virus, lost CW
Post by: MABsharpshot on June 18, 2011, 03:56:58 PM
http://knucklecracker.com/forums/index.php?topic=1063.msg15283#msg15283

What about this? a year old post, i obviously owned it at one time to have created and uploaded a map
Title: Re: Computer nailed by virus, lost CW
Post by: Kamron3 on June 18, 2011, 04:01:35 PM
Quote from: MABsharpshot on June 18, 2011, 03:56:58 PM
http://knucklecracker.com/forums/index.php?topic=1063.msg15283#msg15283

What about this? a year old post, i obviously owned it at one time to have created and uploaded a map

Email support@knucklecracker.com with the email address that you used to buy a copy.
Title: Re: Computer nailed by virus, lost CW
Post by: thepenguin on June 18, 2011, 04:02:25 PM
Quote from: MABsharpshot on June 18, 2011, 03:56:58 PM
http://knucklecracker.com/forums/index.php?topic=1063.msg15283#msg15283

What about this? a year old post, i obviously owned it at one time to have created and uploaded a map

not really, no score = no proof

all you need to make a map is the editor

sorry, no
Title: Re: Computer nailed by virus, lost CW
Post by: MABsharpshot on June 19, 2011, 03:03:34 PM
I emailed them yesterday mid day, no reply yet, i really was hoping to get my copy back, this sucks
Title: Re: Computer nailed by virus, lost CW
Post by: Grauniad on June 19, 2011, 03:04:40 PM
Quote from: MABsharpshot on June 19, 2011, 03:03:34 PM
I emailed them yesterday mid day, no reply yet, i really was hoping to get my copy back, this sucks

If you emailed support@knucklecracker.com, they are out of town until Monday.  A little patience may be useful here.
Title: Re: Computer nailed by virus, lost CW
Post by: MABsharpshot on June 19, 2011, 03:07:55 PM
Ah i didnt know that, its fine then, i can wait for them to get back.
Title: Re: Computer nailed by virus, lost CW
Post by: haloguy48 on June 21, 2011, 05:53:27 PM
All honestly I have yet to even attempt to reclaim CW1... Don't remember the email I used   :P But its not that important since I have cw2  ;D