Knuckle Cracker

Creeper World 3 => Steam Version => Topic started by: GeneralNazrin on August 10, 2016, 03:22:39 AM

Title: Steam code used on difference account? wtf?
Post by: GeneralNazrin on August 10, 2016, 03:22:39 AM
hi i purchased this game since the release of this game....so today i want to play it back on steam...i use my code to generate steam code, then i try to activate it on steam...it say the code has been used on difference account...
Title: Re: Steam code used on difference account? wtf?
Post by: Karsten75 on August 10, 2016, 07:13:05 AM
Where did you purchase this game?

If you purchased the game on Knucklecracker.com, please contact support@knucklecracker.com with your purchase details.

If you purchased the game on some other site/an alternative method, I suggest you should contact that site.
Title: Re: Steam code used on difference account? wtf?
Post by: knucracker on August 10, 2016, 08:52:41 AM
Yep... as K75 said...

Did you purchase through knucklecracker.com?  If so send a mail to support with your non-steam key (the one you got when you purchased through knucklecracker.com), along with the email address you used during purchase.  I can use that to lookup your record and then see when the steam key was claimed.

If you purchased somewhere else, let me know.
Title: Re: Steam code used on difference account? wtf?
Post by: GeneralNazrin on August 11, 2016, 12:59:34 AM
Thanks for information....i did purchase it from knucklecracker.com since 7/10/13....ill contact support with my purchased detailed