Knuckle Cracker

Knuckle Cracker => Support => Topic started by: Dustin_S on June 24, 2011, 03:57:45 PM

Title: scores not uploading correctly
Post by: Dustin_S on June 24, 2011, 03:57:45 PM
I've been trying to claw my way back onto the leaderboards after an extended absence.  I played through the first four levels, breaking the top ten in each one.  I got to Cetus, got a score of 9492 (3:12) and hit "upload."  I refreshed the leaderboard...my name isn't there.  Given that I had uploaded four scores in the previous hour or so, I don't know why everything just decided to stop working all of the sudden. 

I decided to go on.  I encountered the same problem with Ara (score of 9085 (6:02).  But then I got to Corvus and my scores started uploading again (side note:  NUMBER ONE BABY!  Let's see how long that lasts....I give it a day).  I went back to Cetus and Ara and tried again, but still no upload. 

Yes, I'm using the correct patch.  No, my firewall isn't blocking the score going through.
Title: Re: scores not uploading correctly
Post by: MadMag on June 24, 2011, 04:20:50 PM
OS?
Firewall?
Virus prog?
Title: Re: scores not uploading correctly
Post by: mthw2vc on June 24, 2011, 05:04:47 PM
This has been known to happen if one's connection has failed when one attempts to submit the score. In custom maps, a resubmit button will appear next to the map if this happens, but I do not think this is implemented for the original 55 levels.
Title: Re: scores not uploading correctly
Post by: Dustin_S on June 24, 2011, 11:48:00 PM
I've submitted the scores on the levels in question multiple time (more than a dozen for Cetus, less for the others.  just finished my third run-through of Octans.)  Still no scores.

It's been several hours.  the website responds just fine.  My outgoing connection is reading strong.  I think there's more going on than "the scoreboard never got my submission."

Title: Re: scores not uploading correctly
Post by: knucracker on June 25, 2011, 10:13:32 AM
You can send me your gameData.dat, the name you are trying to use to submit the score, and the map you are submitting it on to " support at kucklecracker dot com".  I can take a look to see why it isn't submitting. 

Btw, are you playing the mission and submitting, or are you hitting the resubmit button?
Title: Re: scores not uploading correctly
Post by: Dustin_S on June 25, 2011, 06:04:43 PM
i don't have a resubmit button (or at least, I can't find one.)  This is CW1, by the way.  I play the mission and submit.  WHen that doesn't work, I play the mission again, and hit submit again.  In Cetus' case, this has failed more than a dozen times. 

Thanks for the help virgil!
Title: Re: scores not uploading correctly
Post by: Ebon Heart on June 26, 2011, 01:17:09 AM
Quote from: Dustin_S on June 25, 2011, 06:04:43 PM
i don't have a resubmit button (or at least, I can't find one.)  This is CW1, by the way.  I play the mission and submit.  WHen that doesn't work, I play the mission again, and hit submit again.  In Cetus' case, this has failed more than a dozen times. 

Thanks for the help virgil!
Do you have the most recent version of creeper world? If you don't have a resubmit button....
Title: Re: scores not uploading correctly
Post by: UpperKEES on June 26, 2011, 07:43:45 AM
Quote from: Dustin_S on June 24, 2011, 03:57:45 PM
Yes, I'm using the correct patch.

If you indeed have the latest version (0572), you'll see a resubmit appear on the right when you hover your mouse pointer over the name of a map in the Custom Maps screen. This button will only appear for maps that still have a score to be submitted.
Title: Re: scores not uploading correctly
Post by: mthw2vc on June 26, 2011, 08:09:52 AM
Quote from: virgilw on June 25, 2011, 10:13:32 AM
Btw, are you playing the mission and submitting, or are you hitting the resubmit button?
Quote from: Ebon_Heart on June 26, 2011, 01:17:09 AM
Do you have the most recent version of creeper world? If you don't have a resubmit button....
Quote from: UpperKEES on June 26, 2011, 07:43:45 AM
If you indeed have the latest version (0572), you'll see a resubmit appear on the right when you hover your mouse pointer over the name of a map in the Custom Maps screen. This button will only appear for maps that still have a score to be submitted.
...While indeed this is true for custom maps, the map in question is Cetus, for which this functionality does not exist.
Quote from: mthw2vc on June 24, 2011, 05:04:47 PM
This has been known to happen if one's connection has failed when one attempts to submit the score. In custom maps, a resubmit button will appear next to the map if this happens, but I do not think this is implemented for the original 55 levels.
Title: Re: scores not uploading correctly
Post by: UpperKEES on June 26, 2011, 08:46:27 AM
Yep, you're right, I've been reading too quickly (and never replayed the story maps since the resubmit functionality was implemented).

Something that also may help is making sure a proper internet connection has been established just before submitting (by switching to your browser and refreshing a page). Some network cards go into power save mode after being idle for a while and score submittal will have failed before you are back online.
Title: Re: scores not uploading correctly
Post by: Fisherck on June 26, 2011, 09:39:18 AM
If I remember correctly, I was having this same problem a long while back. For whatever reason, not all my scores always went through. I do not think there was an exact solution, except the resubmit score button fixed it...

EDIT: Yep, you can read about my plight here

http://knucklecracker.com/forums/index.php?topic=3934.0

It seems very similar to your problem.