"Your game key is not valid, score not posted."

PartyFlava · 1052

PartyFlava

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on: March 01, 2017, 09:49:54 pm
I just installed CW3. When I attempt to submit scores it says "Your game key is not valid, score not posted."

Assuming it means the license key, the key I used was the one sent to me when I purchased the games.

So... now what? How do I submit scores? I didn't have any issues with CW or CW2.



Karsten75

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Reply #1 on: March 01, 2017, 10:50:52 pm
Send email to support@knucklecracker.com

Provide the key, where you have purchased it, and proof of purchase.
« Last Edit: March 02, 2017, 10:00:48 am by Karsten75 »

"Any leftover cabbage can and will be mixed with mayo"
   - Cole's Law


knucracker

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Reply #2 on: March 02, 2017, 09:38:29 am
Based on your email address here on the forums I looked up your purchase and key.  I double checked the key and its hash is in the DB.  Not sure what would have gone wrong with the score posting unless there was a transient DB outage or something like that.  Email me your key (or PM it here on the forums) and I'll double check what you have against what is in the DB.

Also, try it again (a simple quick mission) and see if the problem persists.



Karsten75

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Reply #3 on: March 02, 2017, 10:00:24 am

Also, try it again (a simple quick mission) and see if the problem persists.

Old scores that failed upload can also be uploaded again. That eliminates the need to play a mission.

"Any leftover cabbage can and will be mixed with mayo"
   - Cole's Law


PartyFlava

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Reply #4 on: March 02, 2017, 11:49:27 am
Also, try it again (a simple quick mission) and see if the problem persists.

The problem continues. I'll PM you the key. Thanks.